Versand

1. Order Processing Time

• Orders paid before 11:00 (GMT)  are usually shipped the same business day.

• Standard processing time is 1 business day.

2. Delivery Methods

• All shipments are handled exclusively by courier services (DPD, UPS), depending on the destination country.

3. Shipping Costs

• Free worldwide shipping, regardless of the order value.

4. International Shipping

• We ship worldwide.

• Customers are responsible for any local customs duties and taxes.

5. Shipment Tracking

• Once the order is shipped, the customer will receive a tracking number to follow the parcel online.

6. Damaged Parcels

• If the parcel arrives damaged, please complete a damage report with the courier and contact customer service.

7. Returns and Exchanges

• Detailed return and exchange rules are described in the Return Policy.